Key steps for SMEs
- Develop your marketing and sales strategy for winning and delivering client work, highlighting in particular the opportunities that diversity can offer. It is particularly important when bidding for public sector contracts, where a basic requirement of the procurement process may be your diversity and equality credentials
- When delivering client work, think how the project team you assemble matches that of the client. Is it appropriate to match staff from different backgrounds? Could having a team from different backgrounds add to the efficiency or quality of the product or solution?
- When delivering client work, be conscious of how the diversity of the staff (e.g. different working styles, communication issues) may complement or present challenges to the progress of the project. Highlight and address any issues that arise as soon as possible
